Effective healthcare requires physicians to tailor care to patients’ individual life contexts, including their financial situation, social support, competing responsibilities, and cognitive abilities. However, many physicians are poorly prepared to consider these critical aspects when planning patient care. The consequences are not only harmful to individuals but also costly to society as a whole.
Listening for What Matters: Avoiding Contextual Errors in Health Care presents a comprehensive review of a decade’s worth of empirical research, based on hundreds of recorded doctor visits involving both patients and undercover actors. This research reveals a troubling trend: a widespread disregard for patients’ unique circumstances and needs, leading to inappropriate care and medical errors that remain largely undocumented and unaddressed within the American healthcare system.
This enlightening book shares compelling stories of patients whose healthcare was compromised due to a lack of attention to their individual contexts. It introduces innovative methods for assessing the magnitude of these contextual errors and outlines practical solutions:
- Minimizing errors through enhanced physician training
- Improving the practice of medicine
- Reassessing how quality is measured in healthcare
- Empowering patients to assert their needs during medical visits
The primary goal of Listening for What Matters is to initiate a vital dialogue among patients, physicians…
Authors:
Saul J. Weiner (Author)
Edition:
1st
Publication Date:
February 11, 2016
From the book:
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