Emergency Medical Services (EMS) personnel are highly trained professionals dedicated to providing critical patient care during emergencies. They utilize their extensive knowledge and skills to treat illnesses and injuries, often saving lives in high-pressure situations. But what happens when these skilled practitioners transition into leadership roles? EMS Supervisor: Principles and Practice is an essential resource for new or aspiring EMS officers, offering valuable insights into the common challenges faced by those in EMS management and administration.
As an EMS officer, you will not only be responsible for direct patient care but also for overseeing operations and ensuring effective management of your team. This comprehensive textbook is designed to guide you through the complexities of leading a successful EMS organization. Key topics covered include:
- Managerial Leadership: Develop the skills necessary to inspire and lead your team effectively.
- Team Building: Learn how to foster a collaborative environment that enhances performance.
- Professional Communications: Master the art of communication for better interactions with staff and the community.
- Quality Improvement: Implement strategies to enhance service delivery and patient outcomes.
- Customer Service: Understand the principles of providing exceptional service in EMS.
- Strategic Planning: Create actionable plans that align with your organization’s goals.
- Crisis Management: Equip yourself with tools to effectively handle emergencies
Authors:
Orlando Dominguez (Author)
Edition:
1st
Publication Date:
May 11, 2015
From the book:
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